Technical Support Engineer

Technical Support Engineer Miejsce pracy: GnieznoYour responsibilities

• Support end-users, DeLaval dealers and DeLaval own field employees in identifying and solving various technical problems;
• Monitor and support installation and commissioning of DeLaval equipment from a technical point of view;
• Collaborate with various DeLaval teams locally and internationally to solve technical issues;
• Participate in launch of new products (mainly technical training and support);
• Plan and conduct technical training for dealers, end-users and DeLaval employees;
• Review / correct translations of technical documentation.

Our requirements

• University degree in Mechatronics, Automation, Electronics, Electrical engineering or in a similar technical field;
• Very good knowledge of the Polish language (to be able to communicate freely with clients in Poland, to be able to review translation of technical documentation from English to Polish);
• Good knowledge of English (to be able to communicate with DeLaval support functions in Europe), and to be able to understand technical documentations;
• Ability to effectively organize own daily work (be able to determine priorities of own work based on guidelines and actual situation);
• Good communication skills (be able to communicate with colleagues in DeLaval and technical staff of dealers, be able to influence priorities of colleagues);
• Readiness to travel on business within the geographical scope mentioned above (mainly Northern Poland, but if necessary also throughout the country);
• Valid B category driving license and be prepared to travel inside Poland intensively;
• Good computer skills;
• Location: Northern/Central Poland. Work partly from home office partly in the field.

Optional

• Experience in maintenance / fitting of industrial machinery and / or serving customers in agriculture.

What we offer

• The opportunity to work in a company which strives to be the forerunner in its industry, gives a sense of professional satisfaction to its employees and invest in people;
• An exciting position in an international environment;
• Being member of a highly engaged team;
• Attractive salary reflecting skills competencies and potential;
• Benefits package: private medical care, life insurance, sport card;
• Company car;
• Development and training opportunities in a company with a friendly work atmosphere;
• Work-life balance and flexible working hours.

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities
• fruits
• corporate library
• no dress code
• coffee / tea
• parking space for employees
• pre-paid cards
• sharing the costs of tickets to the movies, theater
• holiday funds
• sharing the costs of holidays for kids
• christmas gifts
• employee referral program
• charity initiatives
• family picnics

About the role

The Technical Support Engineer will be responsible for carrying out the following activities throughout the country.

The job requires frequent business trips. Product Scope is DeLaval Voluntary Milking Systems (VMS).

DeLaval Operations Sp. z o.o.

We are the market leader in milking equipment with 4 500 people in more than 100 markets around the world. Our dairy farming partners benefit from over 125 years industry experience, sharing complete solutions with trusted local support and service. Our research and development programmers ensure that farmers can rely on us to help them preserve cow health and support the production of quality milk. To understand who we are and why we do what we do, please visit http://www.delavalcorporate.com. For more information about what we do, go to www.delaval.com.

Administratorem danych osobowych przetwarzanych w celu przeprowadzenia rekrutacji jest DeLaval Operations sp. z o.o. z siedzibą przy ul. Robotniczej 72 we Wrocławiu. Twoje dane osobowe przetwarzane są w zakresie niezbędnym do: zawarcia i wykonywania umowy, wypełnienia obowiązku prawnego lub w celach wynikających z naszych prawnie uzasadnionych interesów, jak również na podstawie Twojej zgody. Masz prawo dostępu do danych, poprawiania, usuwania, ograniczenia przetwarzania lub wniesienia skargi do organu nadzorczego. Więcej informacji na temat przetwarzania przez nas danych w procesie rekrutacji możesz znaleźć tutaj: https://corporate.delaval.com/legal/. Informację na temat kanałów oraz procesu zgłaszania nieprawidłowości w DeLaval możesz znaleźć tutaj: https://www.delaval.com/pl/doradztwo/zrownowazony-rozwoj/