
Senior Business Analyst
- Leverage bank payments domain expertise to articulate, gather, rationalize, and document business requirements.
- Analyzes business problems, ensures all proper contexts are understood, and appropriately integrates into actionable insights.
- Creates business use cases, user personas, and user stories.
- Documents business models, workflows, and processes.
- Captures and analyzes business user feedback to measure and report customer delight.
- Supports internal/external documentation.
- Prioritizes features and enhancements based on customer feedback and market awareness.
- Works closely with both internal and external teams to support delivery of high-quality products within our markets.
- Facilitates communication between teams and ensure alignment on goals and timelines.
- Monitors industry trends, competitive landscapes, and emerging technologies to identify opportunities for innovation and improvement.
- Supports development of key performance indicators (KPIs) for the platform and tracks performance against these metrics. Uses data to drive decision-making and iterate on the product.
- Supports product-related functional inquiries.
- Bachelor’s or master’s degree.
- 8-10 years of business analyst experience within commercial banking payments processing units.
- Expert-level knowledge of bank payment processing operations and technologies, such as SWIFT, mobile payments, peer-to-peer transfers, and online payment platforms.
- Strong knowledge of unique regulatory and operational requirements of Money Service Businesses, including licensing, reporting, and compliance obligations.
- Proven ability to analyze data and use insights to drive product decisions.
- Demonstrated ability to influence cross-functional teams and manage multiple stakeholders.
- Strong problem-solving skills with the ability to think strategically and execute methodically.
- Strong communication, presentation, and interpersonal skills.
- Ability to work effectively in a fast-paced, dynamic, and collaborative team environment.
- Experience with tools such as Jira, Azure DevOps, Confluence preferred.
- Knowledge of financial crimes compliance concepts and the technology commonly utilized to support KYC, transaction monitoring, and sanctions screening inclusive of data integration, architecture, APIs, UI/UX, workflow management, reporting, and integration strategies preferred.
- Knowledge of product management frameworks and best practices preferred.
- CAMS or similar certification preferred.
Użyj naszego kreatora CV i otrzymaj oferty pracy dopasowane do Twojego doświadczenia.

Pomagamy znaleźć wymarzoną pracę
Szukasz pracy? Znajdź pasującą ofertę i aplikuj!
Przejdź do ofert pracy