1. Technical Writer
D

Technical Writer

Datawalk

JSON (nice to have)
Wiki markup (nice to have)
Google Docs (advanced)
English (master) www.datawalk.com

DataWalk is an enterprise class analytical product. Technical Writer at DataWalk’s development team takes the lead on preparation of all documents that describe how to install, configure and operate the system. This includes gathering, documenting and editing the information. Technical Writer cooperates closely with her/his counterpart in the Support team.Ideal candidate is self-driven, cooperative, responsible with a can-do attitude. Speaks her/his mind and gets-things-done!
Duties and responsibilities:

  • Create and maintain technical documentation: feature descriptions, installation guide, settings guide, user instructions
  • Create and maintain the product knowledge base
  • Receive information and feedback from architects, testers, UX, developers and Product Owner
  • Record video tutorials (internal and external use)
  • Control and put in order existing documentation
  • Create all mentioned content in English
  • Participate in creation of UI wording
  • Recommend/introduce process improvements
  • Nice to have: be technical enough to be able to configure parts of the application
  • Nice to have/eager to learn: setup and configure DataWalk environments for own usage - transfer configuration from testing environments etc.

Requirements:

  • Proficiency in English,
  • 3+ years experience in a role of Technical Writer
  • Have experience in 3+ different projects - experience in maintaining documentation for complex enterprise systems would be an advantage
  • Nice to have: Basic knowledge of JSON, wiki markup
  • Nice to have: Experience with Scrum/Kanban
  • Must be a self-starter and able to work well with others in a fast-paced agile environment with an emphasis on collaborating and assisting the team to meet business objectives
  • Excellent written and verbal communication skills
  • Interest and proficiency in creating instructional videos is desired
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