1. Junior Analyst (Voice and Network team)

Junior Analyst (Voice and Network team)


Opis stanowiska

Citi’s technology team is growing at lightning speed, and we’re looking for talented technologists to help build the future of global banking. Our teams are creating innovations used across the globe – we’re changing the way people bank and how the world does business. Citi’s technology team supports business operations in 100+ countries, across multiple lines of business spanning both Institutional and retail businesses. The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi. Join an environment with a laser focus on growth and progress, and take your career to the next level through the power of Citi’s unmatched globality and vast expertise.
  • Shift: Day
  • Level: Senior
  • Travel: Yes, 25%

Success Profile

As the world’s most global bank, Citi gives you the tools to be a trailblazer. We’re not just building technology, we’re building the future of banking. With thousands of employees located around the globe, we are an international team encompassing a broad range of teams, roles, and cultures, and we invite you to come and join us!

Creative Analytical Collaborative Productive Adaptable Relationship Expertise

Glassdoor Reviews

“Excellent technologists. Great vision of bringing the financial services industry into the 2020. Great place to work for work-life balance.” Senior Applications Development Manager, New York, NY “Great Intern experience, great pay and solid opportunity to end up being a full time after the end of the internship program.” Summer Technology Analyst “I had a great learning experience, good work environment and excellent coworkers. Had the opportunity to escalate my way to the highest position available in my area within 3 years” AVP Operations & Technology, San Juan PR “Globally diverse and technologically progressive” Director of Software Development, Warren NJ


Key Responsibilities

  • Creating Epic and stories within JIRA tool for voice, network and engineering initiatives. (BAU + New)

  • Network and voice service engagement and project governance

  • Close cooperation with voice and network build teams

  • Liaison with business teams for voice projects planning and tracking; Also being aligned with regional business of voice and network roadmaps

  • Cooperation with FINCON and Operations team to provide solutions during monthly outlook and yearly budget cycles.

  • Working with financial systems to understand the Capex and non-capex costs and adjusting P/L within these tools to track and manage the yearly investment budget


  • Excellent oral and written communication skills

  • Ability to work with virtual and in-person teams, and work under pressure or to a deadline

  • Effective written and verbal communication skills

  • Ability to work independently, multi-task, and take ownership of various parts of a project or initiative.

  • Ability to manage stakeholder expectations

  • Ability to identify process opportunities within managed segment

  • Bachelor’s/University degree or equivalent experience

Nice to have:

  • Knowledge of Agile Methodology and tools; Preferable experience with JIRA

  • Previous work experience with program level status reporting and creating JIRA dashboards

  • Knowledge and working experience of change management/Incident Reporting tools like ServiceNow

We offer:

  • Attractive conditions of employment and benefits.

  • Opportunity to work in diverse and inclusive environment

  • Collaboration with a high quality team in a challenging areas

  • Exposure to a wide range of internal stakeholders as well as to senior management

  • Great place to work

  • Work with new technologies

  • Many different learning opportunities

  • Flexible working environment


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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities.

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