1. IT System/Business Analyst

IT System/Business Analyst


Opis stanowiska

Citi’s technology team is growing at lightning speed, and we’re looking for talented technologists to help build the future of global banking. Our teams are creating innovations used across the globe – we’re changing the way people bank and how the world does business. Citi’s technology team supports business operations in 100+ countries, across multiple lines of business spanning both Institutional and retail businesses. The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi. Join an environment with a laser focus on growth and progress, and take your career to the next level through the power of Citi’s unmatched globality and vast expertise.
  • Shift: Day
  • Level: Senior
  • Travel: Yes, 25%

Success Profile

As the world’s most global bank, Citi gives you the tools to be a trailblazer. We’re not just building technology, we’re building the future of banking. With thousands of employees located around the globe, we are an international team encompassing a broad range of teams, roles, and cultures, and we invite you to come and join us!

Creative Analytical Collaborative Productive Adaptable Relationship Expertise

Glassdoor Reviews

“Excellent technologists. Great vision of bringing the financial services industry into the 2020. Great place to work for work-life balance.” Senior Applications Development Manager, New York, NY “Great Intern experience, great pay and solid opportunity to end up being a full time after the end of the internship program.” Summer Technology Analyst “I had a great learning experience, good work environment and excellent coworkers. Had the opportunity to escalate my way to the highest position available in my area within 3 years” AVP Operations & Technology, San Juan PR “Globally diverse and technologically progressive” Director of Software Development, Warren NJ


This position is within the Citi Private Bank Operations and Technology Department. Candidate will be part of a Global data team that will deliver data-centric programs and projects across the Private Bank. This role will participate in the in the full project lifecycle of critical data related projects – from development to maintenance of solutions. The ideal candidate will have an understanding of all aspects of the product lifecycle and a background in the technology used to build it, but whose focus will be on business analysis, requirements gathering and defining optimal solutions.

Key Responsibilities:

  • Developing a clear understanding of project Business Requirements
  • Writing and maintaining Business/Functional Requirements Documents
  • Prepare Functional Requirements & Design Document in collaboration with various internal stakeholders
  • Acting as a “translator” between the business, Change and Operation & Technology Teams
  • Working with engineers to find synergistic and scalable solutions to the business problem
  • Explain overall requirements to various Applications Owners and engaged in cross review of functional requirements
  • Use data modelling practices to analyse your findings and create suggestions for strategic and operational improvements and changes
  • Working with stakeholders at all levels as defined by the individual project
  • Assisting with integration and acceptance testing
  • Supporting the development of training and implementation material
  • Providing support during and post implementation
  • Developing project plans and providing project management assistance
  • Communicate with colleagues to understand the needs of departments
  • Key Stakeholder management with various internal customers, partners, and internal and external suppliers
  • Working with users, business analysts, and developers to understand user and system requirements
  • Assisting the QA team in generating scenarios for effective and thorough testing
  • Delivering material/presentations to Senior Management, internal and external clients
  • Ensure System designs and solutions are as per Citi policies, and procedures and guidelines

Development Value:

  • Significant senior management exposure, opportunity to work with experienced professionals located worldwide
  • Excellent opportunity to understand alternate data platforms and how they serve various banking initiatives


  • Minimum 4 years of experience as Business Analyst, or related Banking IT experience
  • Minimum 3 years of experience as system analyst in software development projects
  • Product development techniques and methods
  • Understanding of systems engineering and technical database concepts
  • Experience in typical private banking products such as Loans, Deposits, Mortgages, Fund Transfers, Client Reporting, Tax, Capital Markets, trust will be an added value
  • Familiarity with Project Management (Requirement management, Risk Management, Resource Management, Project Integration Management etc.)
  • Exposure to various SDLC methodologies
  • Familiar with various project management tools (JIRA, SharePoint etc.)

Required Skills:

  • Strong communication skills, ability to explain business requirements in a clear and concise manner to various stakeholders (supplier, partners, management etc.) in various forum
  • Self-motivated and a team player that works well with individuals and thrives in a complex, global organization
  • Ability to build relationships and negotiate solutions while liaising between business, operations, technology
  • Ability to work in challenging, demanding and strict regulatory timelines
  • Written and verbal English communication, including technical writing skills
  • Leadership

We offer:

  • Stability of employment and growth opportunities globally within Citigroup
  • Growing business area of Technology domain in Citi Private Bank
  • Work for a well-recognized company;
  • Participation in charity, sports, and cultural events at Citi (CitiClub team-building trips, e.g. skiing, canoeing, and sailing events; volleyball team, choir etc.)
  • Attractive development package including a wide range of training opportunities and a mentoring program, co-financing of professional certifications
  • Benefit package: favourable pension scheme, private medical insurance, life insurance, access to the Multisport Program, employee discounts on products, services, and events
  • Flexible working hours and possibility of working from home


Job Family Group:



Job Family:

Business Analysis / Client Services


Time Type:


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities.

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