Accounts Receivable – Senior Process Associate - Polish

Accounts Receivable – Senior Process Associate - Polish With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Accounts Receivable – Senior Process Associate with Polish
The AR Specialist will handle collections and account resolution with customers of delinquent accounts, provide customer service, perform cash application and assist in resolving customer disputes
Responsibilities
Review aging reports and initiate calls to customers with past-due balances to arrange for payment.
Track payment status on customer invoices and answer questions regarding problems with their accounts.
Advise customers of necessary actions and strategies for debt repayment.
Record information about financial status of clients and status of collection efforts.
Confer with customers via telephone to resolve payment status and reasons for potential overdue payments.
Perform daily cash application and clearing activities
Resolve customer complaints, disputes and research account discrepancies; analyze receivables data for customers.
Create credit notes
Forecast cash collections, evaluating and raising issues to appropriate internal and external contacts.
Perform routine accounting reconciliations, reduce account aging, and establish clear and concise communications; participate in presentations of account receivables information.
Communicate with the team about the activity of daily operations to meet deadlines efficiently.
Qualifications
Minimum qualifications
Good knowledge of German, min. C1
Communicative level of English
Good MS Office (especially MS Excel) knowledge
Analytical thinking and ability to learn quickly
Preferred qualifications
High motivation and willingness to learn
Ability to work under time pressure
What can we offer?
Attractive salary;
Stable job offers - employment contract
Work in a multicultural and diverse environment with employees from over 30 countries
Genpact supports professional tranings and great career development opportunities
Free access to our award-winning learning platform
Benefits such as Insurance, Luxmed, Multisport Lunchpass Card, additional vacation days, biking policy
As an Equal Opportunity Employer – we encourage you to apply to this opening position(s) with your preferred CV format. Please note that Genpact does not impose any CV format nor do we require you to enclose, a photograph to your CV as part of the application process. It is the candidate’s absolute discretion if he/she chooses to upload a CV with or without a photograph enclosed.
Kindly please see our Privacy Notice for Employment Candidates: http://www.genpact.com/about-us/privacy-notice-for-employment-candidates
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Job Senior Process Associate
Primary Location Poland-Lublin
Schedule Full-time
Education Level Bachelor's / Graduation / Equivalent
Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and dig...
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